Legal Hub

This hub is a short, plain‑language guide to the legal policies that govern how TraderWaves operates. It helps you understand what each policy is for, how it affects you, and where to go when you need the full terms.

Use it to navigate quickly between policies about platform use, privacy, billing, refunds, complaints, and trading data handling. Each section below contains a condensed summary and a link to the full policy.

The Terms of Service explain who can use TraderWaves, how the Services may be used, and what responsibilities you accept when creating an account. They also outline key risks, including trading risk and limitations on liability.

This policy covers topics like account eligibility, acceptable use, user responsibilities, and the Trade Sync feature. It also includes legal protections such as disclaimers, limitation of liability, and governing law.

The Privacy Policy describes the types of personal information we collect, why we collect it, and how it is processed. It also explains data retention, cookies, and the security measures we use to protect your information.

You will also find your rights and choices, including access, correction, deletion, and portability options where applicable. If you are in certain regions, it outlines additional rights under local laws.

The Refund Policy explains the 14‑day money‑back guarantee for new users and the conditions under which a refund can be requested. It also outlines when payments become non‑refundable after the initial window.

It includes how to contact us to request a refund and a fair‑use standard designed to prevent abuse while keeping the policy available for genuine trials.

The Billing Policy explains how subscriptions renew, how to manage billing through your account or the checkout portal, and how pricing changes are communicated.

It also covers payment processing, taxes, failed payments, plan upgrades or downgrades, and how chargebacks or disputes may affect your account.

The Complaints Policy explains how to submit a complaint, the information to include, and how we investigate issues fairly using available records and account history.

It also outlines our escalation path so you can request a review if you are not satisfied with the initial response.

This policy explains the types of trading data we process (like trade history and performance metrics) and the limited purposes for which we use it, such as analytics, journaling, and features you enable.

It confirms that we do not sell trading data or share it for advertising and describes the use of aggregated, anonymised insights along with legal disclosure obligations.