HELP CENTER
All your questions answered
Find answers for connecting accounts, using product features, and managing your TraderWaves account.
info@traderwaves.comPopular topics
Integrations & Connection Guides
Find setup guides for brokers, exchanges and trading platforms supported by TraderWaves.
Getting Started
Create an account, set up your dashboard, and start tracking trades.
Most Asked Questions
Quick answers to the most common questions.
Journal Basics
How to log trades, add screenshots, and keep consistent notes.
Daily Journal
Review one trading day through its results, closed trades, notes, mood and next actions.
Trade Detail Review
Review one trade's facts, journal context, execution, assessments and lessons.
Tags & Labels
Organise strategies, setups and mistakes with consistent system or custom tags.
Shared Filters
Understand account scope, dates, trade filters and journal tags across the workspace.
Portfolio Mode
Group eligible accounts and analyse their combined trading activity across TraderWaves.
Billing and Refunds
Charges, invoices, failed payments, cancellations and refund requests.
Plans, Limits and Subscription Management
Essential and Pro limits, upgrades, downgrades and cancellation.
How Automatic Trade Syncing Works
What connected accounts import, how updates run, and why a trade might be missing.
Supported Brokers
Check connectivity and supported brokers for account linking.
Dashboard Trade Analytics
Build visual review templates, arrange widgets, and apply shared Dashboard filters.
Reports Metrics and Formulas
Use Reports and understand performance, outcome, risk, activity, trade-path and WaveScore metrics.
WaveAI
Use WaveAI Coach, WaveScore, AI Insights, and natural-language trade filters on Pro.
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